PRIVACY POLICY
Effective Date: 02/12/2026
Website: https://www.jtgplumbingutah.com/
Business Name: JTG Plumbing Heating + Air
Contact Email: info@jtgplumbingutah.com
1. Introduction
JTG Plumbing Heating + Air (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing our website or submitting information to us, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
-
Name
-
Phone number
-
Email address
-
Service address
-
Billing information
-
Appointment details
-
Any information you provide through forms, scheduling tools, or SMS
Automatically Collected Information
When you visit our website, we may automatically collect:
-
IP address
-
Browser type
-
Device information
-
Pages visited
-
Time spent on site
-
Referring URLs
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website performance.
Tools We Use:
-
Google Analytics – to understand website traffic and user behavior
-
Meta (Facebook) Pixel – to measure advertising performance and deliver relevant ads
These tools may collect anonymized data about your browsing behavior. You can disable cookies in your browser settings at any time.
4. How We Use Your Information
We use your information to:
-
Schedule and provide HVAC, plumbing, and heating services
-
Respond to inquiries
-
Send appointment confirmations and service updates
-
Process payments
-
Improve website functionality
-
Send marketing communications (if opted in)
-
Comply with legal obligations
5. SMS/Text Messaging (A2P Compliance)
If you opt in to receive SMS messages from JTG Plumbing Heating + Air:
-
You will receive service-related messages such as appointment confirmations, technician arrival updates, and follow-up communications.
-
Marketing messages may be sent only if you explicitly opt in.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying:
-
STOP to unsubscribe
-
HELP for assistance
Your consent to receive SMS messages is not a condition of purchase.
We do not sell, rent, or share your mobile number with third parties for their marketing purposes.
6. How We Share Information
We may share information with:
-
Service providers assisting with operations (payment processors, CRM platforms, SMS providers)
-
Marketing platforms (Google, Meta)
-
Legal authorities if required by law
We do not sell personal information.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure.
8. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Rights
You may request to:
-
Access your personal information
-
Correct inaccurate information
-
Request deletion of your information
To make a request, contact: info@jtgplumbingutah.com
10. Age Restriction
Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect information from individuals under 18.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
12. Contact Information
JTG Plumbing Heating + Air
Website: https://www.jtgplumbingutah.com/
Email: info@jtgplumbingutah.com
